Owning the full delivery stack is a principle that applies widely and yet few seem to understand how important the end to end customer experience is.
With so many things happening in early stage startups, what is the one thing the CTO should focus their time on?
Does having two startup co-CEOs work? What can we learn from the Roman Republic and the academic literature on the effectiveness of co-CEOs?
A look at early stage cleantech startups. Does cleantech require venture capital? What cleantech sub-sectors get funding? Where are cleantech companies being founded and funded?
18 countries have declared a climate emergency covering over 212 million people worldwide. Governments around the world are taking action. Is the private sector responding? How can startups really change the world?
There are things we can do as individuals, consumers and policy makers, so why shouldn't we expect startups to contribute as well? A guide to how startups can help fight climate change.
If you have been to Japan, you will remember the high level of service everywhere you go. What is the Japanese customer experience and how can it be applied to create a differentiator for your own customers?
How do you know whether that innovative idea is actually one worth spending time on? Here are some tools and models I have been reading about to help evaluate startup ideas.
The definition of what makes a "good team" should include some degree of willingness to read, research and suggest ideas for how things could be better.
Team change is always disruptive but can help set a positive tone for the future company culture. Thinking it through is important. Getting this wrong will cause uncertainly, rumour and confusion to grow within the organisation.