If you have been to Japan, you will remember the high level of service everywhere you go. What is the Japanese customer experience and how can it be applied to create a differentiator for your own customers?
Available time does not change - you can't add more hours to the day. So why do we ignore this when planning work and progressing tasks, especially in engineering?
How can product managers get things done when they have little to no direct authority over the teams actually implementing the project?
Amongst all the things that the product manager is responsible for coordinating it is important to note the key aspect they are not deciding: how.
Books, podcasts, videos, conferences, blogs, articles and other resources for product managers
Originally written for the StackPath blog. One of the two core foundations of SaaS monitoring is alerting (the other being metric visualization and graphing). Alerting is designed to notify you when things go wrong in your data center, that there's a problem with your website performance, or if you're experiencing server downtime. More specifically, infrastructure … Continue reading Applying HumanOps to on-call
If you find yourself focusing on your product being "beautiful", "easy to use", "design led" or leading with "look and feel", you may need to rethink your competitive positioning.
Only one thing can be top. Unless there is a single, ordered list of numbered priorities, nothing is the priority.