Applying HumanOps to on-call

Originally written for the StackPath blog. One of the two core foundations of SaaS monitoring is alerting (the other being metric visualization and graphing). Alerting is designed to notify you when things go wrong in your data center, that there's a problem with your website performance, or if you're experiencing server downtime. More specifically, infrastructure … Continue reading Applying HumanOps to on-call

Configuring for security, privacy and convenience

Balancing security, privacy and convenience is not easy. I've spent quite a lot of time figuring out how to configure my various computer systems with this goal in mind. Computers are supposed to make our lives more convenient and you sometimes have to trade privacy for convenience e.g. Outlook processing emails to allow you to … Continue reading Configuring for security, privacy and convenience