Applying HumanOps to on-call 9 October 2018 Originally written for the StackPath blog. One of the two core foundations of SaaS monitoring is alerting (the other being metric visualization and graphing).
A practical guide to HumanOps - what it is and how to get started 28 August 2018 Originally written for the StackPath blog. Humans are a critical part of operating systems at scale, yet we rarely pay much attention to them.